How do I close my account?

We're sorry to see you go. Closing your Spendora account only takes a minute — but if you pay for Premium there is an important extra step. Cancelling your subscription and closing your account are two separate things, and closing your account on its own will not stop you being charged.

Step 1: Cancel your subscription (Premium users only)

Spendora subscriptions are billed by Apple or Google rather than by us, so we are not able to cancel them for you. If you have an auto-renewing subscription, cancel it in the store first — otherwise billing continues even after your account is closed.

• iPhone or iPad: How to cancel a subscription from Apple

• Android: Cancel, pause, or change a subscription on Google Play

If you have never paid for Premium, skip straight to step 2.

Step 2: Close your account in the app

1. Open Spendora and tap More in the bottom-right corner.

2. Scroll down to Support & Privacy and tap Close Spendora Account.

3. Read the warning message so you understand what happens to your data, then tick the confirmation box.

4. Tap Close Account.

Before you go

Closing your account is permanent. If you would like to keep a copy of your transactions, export them first: go to More → Data → Export Data and save the CSV somewhere safe. Once the account is closed we cannot recover it for you.